Quail Run Employee Receives Caring Spirit Award

Fay Lord is Quail Run's winner of the Caring Spirit Award

Fay Lord arrived in the United States as many have, in search of better opportunities for her family. She found work as a caregiver at Quail Run Assisted Living four years ago, while her husband and four children remained in Samoa. Her mother, caring for her family in Samoa, unexpectedly passed away. The COVID pandemic caused incredible challenges for her at work, as she remains separated from her family.

However, through it all, Fay displayed an almost super-human disposition and work ethic. And now, she is being recognized by her peers with the “Caring Spirit Award,” presented by LeadingAge Oregon.

Fay worked tirelessly through the pandemic, and although she herself contracted COVID, once recovered, she jumped back into the fray, often working 12-hour shifts to ensure all residents received the care they needed.

“Many families and residents request to have Fay as their caregiver because of her positive attitude, her attention to detail and her willingness to go above and beyond for each person she cares for,” said Megan Taylor, administrator for Quail Run. “Fay’s coworkers say that she is a true leader and a dependable employee. Fay’s smile and laugh are infectious.”

Megan added that Fay ensures all residents in her care are treated with dignity and respect and she never goes home with a task left undone.

LeadingAge Oregon is the state association of not-for-profit, mission-directed organizations dedicated to providing quality housing, health, community and related services to the elderly and disabled. They will be presenting Fay the Caring Spirit Award at their annual statewide conference in May.

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